v1.0 – 4/12/2020
This privacy policy (together with our Terms and Conditions) sets out how Printed Word Publishing, a division of Scantech Group Ltd (“we”, “our”, “us”) will use any personal data we collect from you, or you provide to us, during your use of the online printing service (the ‘website’), in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”).
Personal Data
Your personal data (name, address, email address, payment amounts etc.) will be used to enable the processing and fulfilment of your orders. Printed Word Publishing/Scantech Group Ltd will not share this data with any third parties, with the following exceptions:
- Name and address details will be disclosed to couriers where necessary to facilitate delivery of goods.
- We may disclose any of your details where we are legally required to do so (eg pursuant to a court order or for the purposes of crime/fraud prevention)
- If we, or substantially all of our assets, are acquired by a third party, personal data about our clients will be one of the transferred assets.
You have the right to request a copy of all your personal data held on our systems, free of charge, in accordance with Article 12 of the GDPR. We must respond within 1 month, and provide your data in a concise, intelligible, easily accessible and portable form, in accordance with Article 20 of the GDPR.
You have the right to request that we alter or remove your data at any time, free of charge, in accordance with Articles 16 and 17 of the GDPR. If we alter or remove your personal data for any reason you have the right to be informed.
Mailings
We may contact you via email, telephone or post to inform you of any new products and promotions or other news, if and only if you have freely ticked the relevant consent box in Marketing Preferences when registering with the site, or when updating your profile in the My Account > Update your profile section of the website. By ticking these boxes, you are considered to have given consent under Article 12 of the GDPR.
Security
We store your personal data and data relating to your orders for the purposes of fulfilling your current and future orders. Personal data is stored securely, and all reasonable measures are taken to prevent unauthorised access.
Accuracy
You should ensure your personal data is accurate. You are able to view and modify your personal data securely via the My Account > Update your profile area of the website.
IP Addresses and Cookies
We may collect information about your computer including your IP address, operating system and browser, for security and system administration purposes, and to help improve the browsing experience. This is statistical data about users’ browsing behaviour, and cannot identify any individual.
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site.
Further Questions
Should you have any further questions concerning data protection, please contact our data protection officer.
Data Protection Officer
Printed Word Publishing
Scantech Group Ltd
17 Burgess Road
Ivyhouse Lane
Hastings
East Sussex
TN35 4NR
Tel: 01424 722733
e-mail: info@printedwordpublishing.com
Credit Card Information
Credit card transactions are handled by our payment service provider, Opayo (formerly Sage Pay). We do not process or store your credit card details on our servers. All queries regarding credit card security should be addressed to Opayo.
Opayo Europe Limited
North Park
Newcastle upon Tyne
NE13 9AA
Tel: 0800 084 3298
www.opayo.co.uk